
On the advice of the manufacturer of the HeartSine Samaritan Pad, Last week, we informed our customers that during internal quality tests a problem was identified in the production process that could affect the operation of the AED or cause malfunctions.
It is emphasized that the problem was observed during quality testing and not during use in patients. No adverse events have been reported due to this problem..
Through our registration system, we have insight into which serial numbers are involved.
The manufacturer advises in this situation to replace the AED, and we have therefore already requested replacement AEDs.
Until these are available, the manufacturer advises keeping the HeartSine Samaritan PAD in use. Therefore, no action needs to be taken at this time.
At AED-Partner, heart health is a top priority, so if you have any questions regarding the above message, please do not hesitate to contact our Customer Service department.
📞Netherlands: +31 (0)499 49 00 16
Belgium: +32 (0)11 42 03 45
Netherlands
Ekkersrijt 4301, 5692 DJ, Son
+31 (0) 499 49 00 16
info@aedpartner.nl
Belgium
Everselstraat 133, 3580 Beringen
+32 (0)11 42 03 45
info@aedpartner.be
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