Did you purchase an AED or another product from AED-Partner and are you not satisfied? As a consumer, you have the legal right of withdrawal to return your purchase within 14 days of receipt. To do so, you can fill out our return form .

Of course, you can always cancel an order.

Have you not received your order yet? Then you can contact our Customer Service. We are happy to help you.

Have you already received your order? In that case, you can submit a return.

To help you with a quick, hygienic resuscitation, a Rescue Kit is essential. That's why with every AED order, you always receive a free:

• Fabric scissors to quickly bare the chest.
• Latex gloves for hygienic work.
• Razor blades to quickly shave a hairy chest (so the electrodes adhere better).
• Resuscitation mask for safe and hygienic administration of ventilations.

Orders placed on weekdays before 4:00 PM will be shipped the same day. AED-Partner strives to deliver all webshop products from stock. If a product is unexpectedly out of stock, we will contact you within 1 business day.

Yes! Whether you rent or lease, the AED is always delivered fully complete. This includes a battery, electrodes, a carrying case, and a Rescue Kit so you can act immediately in an emergency.