{"id":48110,"date":"2026-07-30T13:53:31","date_gmt":"2026-07-30T11:53:31","guid":{"rendered":"https:\/\/serviceshop.aedlab.nl\/?page_id=48110"},"modified":"2026-07-30T16:12:54","modified_gmt":"2026-07-30T14:12:54","slug":"klacht-melden","status":"publish","type":"page","link":"https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/","title":{"rendered":"Klacht melden"},"content":{"rendered":"<section class=\"bde-section-48110-156 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-48110-157 bde-heading\">\nKlacht melden\n<\/h1><div class=\"bde-columns-48110-158 bde-columns\"><div class=\"bde-column-48110-159 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-text-48110-161 bde-text\">\nWij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing.\n<\/div><div class=\"bde-button-48110-162 bde-button\">\n    \n                                    \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"#klachtenformulier\" target=\"_self\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Klachtenformulier<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div><div class=\"bde-div-48110-163 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-rich-text-48110-165 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Wil je een product retourneren? Vul dan ons <a href=\"https:\/\/serviceshop.aedlab.nl\/nl\/retourneren\/\">retourformulier<\/a> in.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-48110-166 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-167 bde-heading\">\nOns klachtenproces\n<\/h3><div class=\"bde-div-48110-168 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-div-48110-169 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-170 bde-heading\">\nStap 1: Meld je klacht\n<\/h3><div class=\"bde-rich-text-48110-212 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Vul ons <a href=\"#klachtenformulier\">klachtenformulier<\/a> in of mail je klacht met je contactgegevens, ordernummer en een duidelijke omschrijving van de klacht naar <a href=\"mailto:info@aedpartner.nl\" target=\"_blank\" rel=\"noopener\">info@aedpartner.nl<\/a>. <\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-48110-171 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-172 bde-heading\">\nStap 2: Ontvangstbevestiging\n<\/h3><div class=\"bde-rich-text-48110-173 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Je ontvangt zo snel mogelijk een ontvangstbevestiging. Zo weet je dat wij je klacht in behandeling hebben genomen.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-48110-174 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-175 bde-heading\">\nStap 3: Onderzoek & beoordeling\n<\/h3><div class=\"bde-rich-text-48110-176 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Wij onderzoeken je klacht zorgvuldig en nemen indien nodig contact met je op voor aanvullende informatie.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-48110-177 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-178 bde-heading\">\nStap 4: Reactie van AED-Partner\n<\/h3><div class=\"bde-rich-text-48110-179 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Uiterlijk 14 dagen nadat je je klacht hebt ingediend, ontvang je een inhoudelijke reactie van ons. Redden we die termijn niet? Dan informeren we je tijdig over de reden van de vertraging en wanneer je een definitieve reactie kunt verwachten. <\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-48110-180 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-48110-181 bde-heading\">\nStap 5: Oplossing\n<\/h3><div class=\"bde-rich-text-48110-182 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Afhankelijk van de situatie bieden we je een passende oplossing aan. Dit kan bijvoorbeeld reparatie, vervanging, terugbetaling of (in overleg) een andere oplossing zijn.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div id=\"klachtenformulier\" class=\"bde-column-48110-209 bde-column\">\n  \n  \n\t\n\n\n\n<h2 id=\"retourformulier\" class=\"bde-heading-48110-210 bde-heading\">\nKlachtenformulier<br>\n<\/h2>\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. Ons klachtenproces Stap 1: Meld [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-48110","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klacht melden - AED-Partner<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klacht melden - AED-Partner\" \/>\n<meta property=\"og:description\" content=\"Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. 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