{"id":48110,"date":"2026-07-30T13:53:31","date_gmt":"2026-07-30T11:53:31","guid":{"rendered":"https:\/\/serviceshop.aedlab.nl\/?page_id=48110"},"modified":"2026-09-24T13:40:20","modified_gmt":"2026-09-24T11:40:20","slug":"report-a-complaint","status":"publish","type":"page","link":"https:\/\/serviceshop.aedlab.nl\/nl-en\/klacht-melden\/","title":{"rendered":"Submit a complaint"},"content":{"rendered":"
\n \n \n\t\n\n\n\n

\nSubmit a complaint\n<\/h1>
\n \n \n\t\n\n\n\n
\nWe do our utmost to provide you with the best possible service. If, however, you are not satisfied with our products or services, please let us know. We would be happy to work with you to find a suitable solution.\n<\/div>
\n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n\n \n Complaint form<\/span>\n\n \n \n <\/a>\n\n \n\n\n<\/div>
\n \n \n\t\n\n\n\n
\n

Do you want to return a product? Then please fill out our return form<\/a> .<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nOur complaints procedure\n<\/h3>
\n \n \n\t\n\n\n\n
\n \n \n\t\n\n\n\n

\nStep 1: Report your complaint\n<\/h3>
\n

Fill out our complaint form<\/a> or email your complaint, along with your contact details, order number, and a clear description of the complaint, to info@aedpartner.nl<\/a>. <\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nStep 2: Acknowledgement of receipt\n<\/h3>
\n

You will receive an acknowledgement of receipt as soon as possible. This lets you know that we have taken your complaint into consideration.<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nStep 3: Investigation & assessment\n<\/h3>
\n

We will carefully investigate your complaint and contact you for additional information if necessary.<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nStep 4: Response from AED-Partner\n<\/h3>
\n

You will receive a substantive response from us no later than 14 days after submitting your complaint. If we are unable to meet this deadline, we will inform you in good time of the reason for the delay and when you can expect a final response. <\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nStep 5: Solution\n<\/h3>
\n

Depending on the situation, we will offer you a suitable solution. This could be, for example, repair, replacement, a refund, or (by mutual agreement) another solution.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nComplaint form
\n<\/h2>
\n\n\n\n<\/div>\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. Ons klachtenproces Stap 1: Meld […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-48110","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nKlacht melden - AED-Partner<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klacht melden - AED-Partner\" \/>\n<meta property=\"og:description\" content=\"Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. 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