{"id":714,"date":"2025-10-28T15:37:33","date_gmt":"2025-10-28T15:37:33","guid":{"rendered":"https:\/\/serviceshop.aedlab.nl\/?page_id=714"},"modified":"2026-07-30T11:02:55","modified_gmt":"2026-07-30T09:02:55","slug":"service-a-la-clientele","status":"publish","type":"page","link":"https:\/\/serviceshop.aedlab.nl\/be-fr\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<section class=\"bde-section-714-108 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-714-187 bde-heading\">\nContacter\n<\/h1><\/div>\n<\/section><section class=\"bde-section-714-210 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-714-213 bde-columns\"><div class=\"bde-column-714-215 bde-column\">\n  \n  \n\t\n\n\n\n<h2 class=\"bde-heading-714-188 bde-heading\">\nNotre Customer Service est l\u00e0 pour vous aider !\n<\/h2><div class=\"bde-text-714-189 bde-text\">\nAvez-vous une question sur l'un de nos produits ou services ? Ou avez-vous besoin d'aide pour choisir le bon produit ? Nous serons heureux de vous aider avec des conseils honn\u00eates. <br>\n<\/div><div class=\"bde-text-714-190 bde-text\">\nNotre Customer Service est joignable du lundi au vendredi entre 08h30 et 12h00 et entre 13h00 et 16h30.\n<\/div><div class=\"bde-icon-list-714-246 bde-icon-list bde-icon-list--background\">\n<ul>\n  \n              \n    <li>\n                      \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-list__item-wrapper\" href=\"tel:+3211420345\" target=\"_self\" data-type=\"url\"  >\n\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M515.82,786.3c73.22,0,132.79-59.57,132.79-132.79V146.49c0-73.22-59.57-132.79-132.79-132.79h-217.29c-73.22,0-132.79,59.57-132.79,132.79v507.02c0,73.22,59.57,132.79,132.79,132.79h217.29ZM214.02,653.51V146.49c0-46.6,37.91-84.5,84.5-84.5h217.29c46.59,0,84.5,37.91,84.5,84.5v507.02c0,46.59-37.91,84.5-84.5,84.5h-217.29c-46.59,0-84.5-37.91-84.5-84.5Z\" style=\"fill:#074d3c;\"\/><circle cx=\"407.17\" cy=\"653.51\" r=\"36.22\" style=\"fill:#074d3c;\"\/><path d=\"M352.84,140.45h108.65c6.67,0,12.07-5.4,12.07-12.07s-5.41-12.07-12.07-12.07h-108.65c-6.67,0-12.07,5.4-12.07,12.07s5.41,12.07,12.07,12.07Z\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      +32 (0)11 42 03 45\n      <\/span>\n                  <\/a>\n\n      \n    <\/li>\n\n  \n              \n    <li>\n                      \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-list__item-wrapper\" href=\"mailto:info@aedpartner.be\" target=\"_self\" data-type=\"url\"  >\n\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M532.06,62.96h-254.21c-117.17,0-236.95,28.15-236.95,236.95v178.89c0,208.8,119.78,236.95,236.95,236.95h254.21c117.17,0,236.95-28.15,236.95-236.95v-178.89c0-208.8-119.78-236.95-236.95-236.95ZM277.85,113.18h254.21c64.86,0,114.7,9.25,146.53,43.31l-178.82,196.7c-32.46,32.33-64.36,48.72-94.82,48.72s-62.35-16.39-94.82-48.72l-178.82-196.7c31.83-34.06,81.67-43.31,146.53-43.31ZM718.8,478.81c0,156.18-68.47,186.74-186.74,186.74h-254.21c-118.27,0-186.74-30.56-186.74-186.74v-178.89c0-40.64,4.68-72.72,13.62-98.02l168.66,185.52c.27.29.54.58.82.86,42.76,42.77,86.75,64.15,130.74,64.15s87.97-21.38,130.74-64.15c.28-.28.56-.57.82-.86l168.66-185.52c8.95,25.3,13.62,57.38,13.62,98.02v178.89Z\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      info@aedpartner.be\n      <\/span>\n                  <\/a>\n\n      \n    <\/li>\n\n  <\/ul>\n\n<\/div>\n<\/div><div class=\"bde-column-714-214 bde-column\">\n  \n  \n\t\n\n\n\n<img decoding=\"async\" class=\"bde-image2-714-209 bde-image2\" src=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2.jpg\" alt=\"Un technicien de service donne la main \u00e0 un client\" loading=\"lazy\" srcset=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2.jpg 1618w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2-300x200.jpg 300w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2-1024x684.jpg 1024w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2-768x513.jpg 768w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2-1536x1025.jpg 1536w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner_servicemedewerker2-18x12.jpg 18w\" sizes=\"(max-width: 1618px) 100vw, 1618px\">\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-714-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-714-237 bde-columns\"><div class=\"bde-column-714-239 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-div-714-241 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-714-228 bde-heading\">\nPortail client\n<\/h3><div class=\"bde-icon-list-714-229 bde-icon-list bde-icon-list--background\">\n<ul>\n  \n              \n    <li>\n                      \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-list__item-wrapper\" href=\"https:\/\/mijn.aedpartner.nl\/user\/login\" target=\"_blank\" data-type=\"url\"  >\n\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M625.75,751.94c74.31-33.16,115.23-84.48,115.23-144.53v-.11c2.72-84.68-35.73-166.08-102.86-217.77-32.88-24.81-69.7-43.02-109.41-54.1l-5.99-1.67,4.53-4.25c36.22-33.99,57.04-80.05,58.62-129.7,1.58-49.65-16.27-96.94-50.26-133.16C465.44-8.13,347.52-11.88,272.75,58.28c-74.77,70.17-78.52,188.08-8.36,262.86,2.69,2.87,5.5,5.68,8.36,8.36l4.53,4.25-5.99,1.67c-39.71,11.08-76.53,29.29-109.44,54.12-67.1,51.66-105.56,133.07-102.84,217.75v.11c0,60.05,40.92,111.38,115.23,144.53,72.05,29.13,147.99,43.14,225.68,41.62h.07s.07,0,.07,0c77.7,1.5,153.63-12.49,225.69-41.62ZM275.93,194.07c.08-68.33,55.73-123.99,124.06-124.07h0c68.41,0,124.07,55.66,124.07,124.07s-55.66,124.07-124.07,124.07-124.07-55.66-124.07-124.07ZM400,731.52c-68.88,1.37-136.33-10.75-200.43-36.04l-.14-.06c-35.82-15.92-78.52-44.11-78.52-87.97,0-60.56,22.25-115.62,62.65-155.05,23.21-22.65,52.31-40.28,86.48-52.4,37.37-13.25,81.1-19.97,129.95-19.97,205.77,0,279.08,117.47,279.08,227.41,0,24.21-13.62,59.12-78.52,87.97l-.14.06c-60.81,24-124.64,36.15-189.86,36.15-3.52,0-7.05-.04-10.57-.11Z\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      Modifier mes donn\u00e9es\n      <\/span>\n                  <\/a>\n\n      \n    <\/li>\n\n  \n              \n    <li>\n                      \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-list__item-wrapper\" href=\"https:\/\/mijn.aedpartner.nl\/user\/login\" target=\"_blank\" data-type=\"url\"  >\n\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M23.7,651.22c0,81.18,66.05,147.23,147.23,147.23h481.84c81.18,0,147.23-66.05,147.23-147.23v-373.36c0-24.22-8.33-47.98-23.46-66.89l-106.85-133.57c-28.1-35.11-70-55.25-114.97-55.25h-285.74c-44.97,0-86.87,20.14-114.97,55.26L47.17,210.96c-15.13,18.91-23.47,42.67-23.47,66.89v373.36ZM438.62,249.68V75.69h116.1c28.62,0,55.28,12.81,73.16,35.16l106.85,133.56s0,0,0,0c5.07,6.34,8.57,13.77,10.35,21.62-3.63-1.84-7.67-2.97-12.01-2.97h-298.17c2.3-3.95,3.71-8.48,3.71-13.38ZM88.97,244.41l106.85-133.56c17.88-22.35,44.54-35.17,73.16-35.17h116.1v174c0,4.9,1.41,9.43,3.71,13.38H90.62c-4.34,0-8.38,1.13-12.01,2.97,1.79-7.85,5.29-15.29,10.36-21.63ZM77.24,312.89c3.95,2.3,8.48,3.71,13.38,3.71h642.45c4.9,0,9.43-1.41,13.38-3.71v338.32c0,51.66-42.03,93.69-93.69,93.69H170.93c-51.66,0-93.69-42.03-93.69-93.69v-338.32Z\" style=\"fill:#074d3c;\"\/><path d=\"M291.39,637.83h240.92c14.78,0,26.77-11.98,26.77-26.77s-11.98-26.77-26.77-26.77h-240.92c-14.78,0-26.77,11.98-26.77,26.77s11.98,26.77,26.77,26.77Z\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      Voir mes commandes\n      <\/span>\n                  <\/a>\n\n      \n    <\/li>\n\n  \n              \n    <li>\n                      \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-list__item-wrapper\" href=\"https:\/\/serviceshop.aedlab.nl\/be-fr\/retourneren\/\" target=\"_self\" data-type=\"url\"  >\n\n      \n      <span class='bde-icon-list__icon'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M680.16,272.81c-4.4-4.42-10.35-6.84-16.63-6.88l-117.1.21v-46.82c0-51.68-42.04-93.72-93.72-93.72H171.57c-51.68,0-93.72,42.04-93.72,93.72,0,12.94,10.49,23.43,23.43,23.43s23.43-10.49,23.43-23.43c0-25.84,21.02-46.86,46.86-46.86h281.15c25.84,0,46.86,21.02,46.86,46.86v292.86H101.28c-12.94,0-23.43,10.49-23.43,23.43s10.49,23.43,23.43,23.43h24.39c-8.02,13.8-12.68,29.78-12.68,46.86,0,51.68,42.04,93.72,93.72,93.72s93.72-42.04,93.72-93.72c0-17.08-4.67-33.05-12.68-46.86h259.5c-7.92,13.75-12.53,29.63-12.53,46.61,0,51.68,42.04,93.72,93.72,93.72s93.72-42.04,93.72-93.72c0-16.97-4.6-32.86-12.53-46.61h59.38c12.94,0,23.43-10.49,23.43-23.43v-140.57c0-6.21-2.46-12.15-6.84-16.55l-105.43-105.68ZM206.71,652.76c-25.84,0-46.86-21.02-46.86-46.86s21.02-46.86,46.86-46.86,46.86,21.02,46.86,46.86-21.02,46.86-46.86,46.86ZM628.43,652.51c-25.84,0-46.86-21.02-46.86-46.86,0-24.2,18.44-44.17,42.01-46.61h9.69c23.57,2.43,42.01,22.41,42.01,46.61,0,25.84-21.02,46.86-46.86,46.86ZM745.58,512.18h-112.18c-1.65-.09-3.29-.25-4.97-.25s-3.31.16-4.97.25h-77.03v-199.19l107.44-.19,91.71,91.92v107.46Z\" style=\"fill:#074d3c;\"\/><path d=\"M66.13,347.93h105.43c12.94,0,23.43-10.49,23.43-23.43s-10.49-23.43-23.43-23.43h-105.43c-12.94,0-23.43,10.49-23.43,23.43s10.49,23.43,23.43,23.43Z\" style=\"fill:#074d3c;\"\/><path d=\"M230.14,429.93c0-12.94-10.49-23.43-23.43-23.43H30.99c-12.94,0-23.43,10.49-23.43,23.43s10.49,23.43,23.43,23.43h175.72c12.94,0,23.43-10.49,23.43-23.43Z\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      D\u00e9clarer un retour\n      <\/span>\n                  <\/a>\n\n      \n    <\/li>\n\n  <\/ul>\n\n<\/div>\n<\/div><div class=\"bde-fancy-divider-714-245 bde-fancy-divider\">\n\n\n<div class=\"bde-fancy-divider__wrapper\">\n  <div class=\"bde-fancy-divider__separator\">\n  \t  <\/div>\n<\/div>\n\n<\/div><div class=\"bde-div-714-242 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-714-232 bde-heading\">\nInformations sur l'entreprise\n<\/h3><div class=\"bde-rich-text-714-152 bde-rich-text breakdance-rich-text-styles\">\n<p>Ekkersrijt 4301<br \/>3580 Beringen<\/p>\n<p><span style=\"font-weight: 400;\"><strong>IBAN :<\/strong> BE49001642857371<br \/><\/span><span style=\"font-weight: 400;\"><strong>Num\u00e9ro BIC :<\/strong> GEBABEBB<br \/><\/span><span style=\"font-weight: 400;\"><strong>KvK :<\/strong> 08120108<br \/><\/span><span style=\"font-weight: 400;\"><strong><br \/>Num\u00e9ro BTW :<\/strong> NL817055642B01<\/span><\/p>\n<p>Inscrit au Registre du Commerce du Brabant du Sud-Est sous le num\u00e9ro : 08120108. Num\u00e9ro de TVA : BE0836.699.531<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"bde-column-714-238 bde-column\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-714-114 bde-heading\">\nQuestions fr\u00e9quemment pos\u00e9es\n<\/h3><div class=\"bde-post-loop-714-247 bde-post-loop\"><div class=\"bde-loop bde-loop-grid ee-posts ee-posts-grid\">    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3211-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Qu'est-ce que vous, en tant que client final, remarquez de la MDR ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Achetez-vous ou poss\u00e9dez-vous un DAE pour un usage personnel ? Alors, le MDR ne change rien. Cependant, vous constaterez que certaines marques ou certains mod\u00e8les de DAE ne sont plus en vente. Cela se produit parce que tous les produits ne r\u00e9pondent pas aux nouvelles r\u00e9glementations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00c0 partir du 31 d\u00e9cembre 2027, les DAE ne pourront plus \u00eatre vendus sans certificat MDR. Si vous, en tant que client final, poss\u00e9dez un DAE avec un certificat MDD, vous pourrez continuer \u00e0 l'utiliser apr\u00e8s le 31 d\u00e9cembre 2027.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Achetez-vous un DAE et le revendez-vous \u00e0 quelqu'un d'autre ? Alors vous vendez un dispositif m\u00e9dical. Toutes les obligations du MDR qui s'appliquent \u00e0 AED-Partner en tant que vendeur s'appliquent \u00e9galement \u00e0 vous en tant que revendeur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avez-vous une question concernant votre DAE et le MDR ? Nos \u00e9quipes du <a href=\"\/be-fr\/contact\/\" type=\"link\" id=\"\/contact\">Customer Service<\/a> connaissent parfaitement les appareils et vous offrent des conseils gratuits.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3221-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Comment puis-je retournerner un produit ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Vous avez achet\u00e9 un DAE ou un autre produit chez AED-Partner et vous n'\u00eates pas satisfait ? En tant que consommateur, vous disposez du droit l\u00e9gal de r\u00e9tractation pour retourner votre achat dans les 14 jours suivant sa r\u00e9ception. Pour ce faire, vous pouvez remplir notre <a href=\"\/be-fr\/retourneren\/\" data-type=\"link\" data-id=\"\/nl\/retourneren\/\">formulaire de retour<\/a> .<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-4746-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Un DAE d'entra\u00eenement peut-il donner un vrai choc ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Un DAE d'entra\u00eenement est destin\u00e9 \u00e0 la formation et ne peut jamais d\u00e9livrer de choc \u00e9lectrique r\u00e9el. Cela permet aux participants de s'entra\u00eener \u00e0 la r\u00e9animation et \u00e0 l'utilisation d'un DAE de mani\u00e8re r\u00e9aliste et s\u00fbre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-4888-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Comment conserver au mieux un mannequin de r\u00e9animation ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Pour une utilisation durable d'un mannequin de r\u00e9animation ou d'\u00e9touffement, il est important de toujours le ranger en toute s\u00e9curit\u00e9 et de le transporter \u00e0 l'abri. Assurez-vous que le mannequin est conserv\u00e9 au sec, \u00e0 l'abri de la poussi\u00e8re et \u00e0 temp\u00e9rature ambiante, par exemple en le rangeant dans un sac ou une mallette sp\u00e9ciale. Il est \u00e9galement important de ne pas placer d'objets lourds sur le mannequin. Vous \u00e9viterez ainsi que le mannequin ne soit endommag\u00e9.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-4984-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Quels accessoires avez-vous besoin pour une formation de r\u00e9animation ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">En plus d'un mannequin de r\u00e9animation, des sacs pulmonaires (jetables) suppl\u00e9mentaires, des peaux de visage, des lingettes d\u00e9sinfectantes, un sac de transport et un DAE d'entra\u00eenement sont \u00e9galement utiles. Utilisez-vous un mannequin de r\u00e9animation avanc\u00e9 ? Vous pouvez alors \u00e9galement t\u00e9l\u00e9charger et utiliser l'application correspondante.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3008-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Peut-on utiliser un DAE avec des gants de travail ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Non. La plupart des DEA sont dot\u00e9s de gros boutons ou d'un \u00e9cran tactile que vous pouvez utiliser avec des gants, tels que des gants chauds (d'hiver) ou des gants de travail. Il est toutefois pr\u00e9f\u00e9rable d'enlever ses gants (de travail). Il est ainsi plus facile de d\u00e9boutonner une chemise ou un soutien-gorge avec les ciseaux du kit de sauvetage. Les gants de travail emp\u00eachent \u00e9galement de coller correctement les \u00e9lectrodes sur la poitrine de la victime. Enlevez toujours vos gants d\u00e8s que vous commencez la RCP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez bien s\u00fbr utiliser un DAE avec les gants jetables en nitrile (hygi\u00e9niques) de la trousse de secours.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3021-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Quels sont les \u00e9lectrodes p\u00e9diatriques et quand les utilise-t-on ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Les \u00e9lectrodes p\u00e9diatriques sont des autocollants sp\u00e9ciaux qui r\u00e9duisent le niveau de courant du choc. Vous les utilisez pour les enfants jusqu'\u00e0 environ 8 ans ou jusqu'\u00e0 un poids de 25 kilos. En raison de la plus petite taille des \u00e9lectrodes et du niveau d'\u00e9nergie plus bas, le choc \u00e9lectrique d\u00e9livr\u00e9 par le DAE est mieux adapt\u00e9 au corps plus petit d'un enfant.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3025-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Comment prot\u00e9ger un DAE contre le vandalisme ou le vol ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Vous prot\u00e9gez un DAE en le pla\u00e7ant dans un bo\u00eetier ext\u00e9rieur robuste. Ces bo\u00eetiers sont souvent fabriqu\u00e9s dans des mat\u00e9riaux r\u00e9sistants aux chocs et sont \u00e9galement disponibles avec des options de s\u00e9curit\u00e9 suppl\u00e9mentaires telles qu'une serrure \u00e0 code PIN ou une alarme qui se d\u00e9clenche d\u00e8s que le bo\u00eetier est ouvert.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e9galement pr\u00e9venir le vandalisme et le vol en pla\u00e7ant le placard dans un endroit bien en vue (fr\u00e9quent\u00e9), \u00e0 la vue des cam\u00e9ras.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chez AED-Partner, vous pouvez aussi un <a href=\"https:\/\/serviceshop.aedlab.nl\/shop\/aed-partner-diefstal-verzekering\">assurance vol<\/a> cl\u00f4ture. Votre DAE est-il vol\u00e9 ? Nous nous assurons que vous recevez rapidement un DAE de remplacement.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3026-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Quel DAE convient \u00e0 l'aviation ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Les DAE pour l'aviation doivent \u00eatre conformes \u00e0 des certifications sp\u00e9cifiques (marquage TSO). Ces appareils sont test\u00e9s sur des facteurs tels que les diff\u00e9rences de pression atmosph\u00e9rique et les rayonnements \u00e9lectromagn\u00e9tiques, afin de ne pas perturber les syst\u00e8mes de bord d'un avion. Tous les mod\u00e8les standards ne peuvent pas \u00eatre emport\u00e9s \u00e0 bord d'un avion commercial.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour des questions plus sp\u00e9cifiques \u00e0 ce sujet, veuillez contacter notre <a href=\"https:\/\/serviceshop.aedlab.nl\/be-fr\/service-a-la-clientele\/\">Customer Service<\/a>.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n    <article class=\"bde-loop-item ee-post\">\n        <div class=\"bde-frequently-asked-questions-2803-101-3144-2803-1 bde-frequently-asked-questions bde-frequently-asked-questions-2803-101\">\n      <div class=\"bde-faq__item\">\n      <h3 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-101-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-101-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Faut-il brancher un DAE sur une prise de courant ?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 363.3c6.2 6.2 16.4 6.2 22.6 0l160-160c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L192 329.4 43.3 180.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><!--! Font Awesome Pro 7.0.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2025 Fonticons, Inc. --><path fill=\"currentColor\" d=\"M180.7 148.7c6.2-6.2 16.4-6.2 22.6 0l160 160c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0L192 182.6 43.3 331.3c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h3>\n      <div role=\"region\" aria-labelledby=\"bde-faq-101-button-1\" id=\"bde-faq-101-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\">\n<p class=\"wp-block-paragraph\">Un DAE fonctionne avec une batterie sp\u00e9ciale pour DAE. Il n'est donc pas n\u00e9cessaire de connecter le DAE au r\u00e9seau \u00e9lectrique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous placez le DAE dans un casier pour DAE avec un code PIN, une ventilation, un refroidissement, un chauffage et\/ou une connexion Wi-Fi, le casier pour DAE a besoin d'\u00e9lectricit\u00e9 et vous devez connecter le casier \u00e0 une prise de courant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous sommes sp\u00e9cialis\u00e9s dans <a href=\"https:\/\/serviceshop.aedlab.nl\/shop\/groep\/kasten\">Armoires pour DAE<\/a> et peuvent \u00e9galement vous aider \u00e0 installer l'armoire DAE appropri\u00e9e au bon endroit. Souhaitez-vous en savoir plus ? Notre <a href=\"https:\/\/serviceshop.aedlab.nl\/be-fr\/service-a-la-clientele\/\">Customer Service<\/a> est heureux de vous aider.<\/p>\n<\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>    <\/article>\n<\/div>\r\n<\/div><div class=\"bde-button-714-146 bde-button\">\n    \n                                    \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/serviceshop.aedlab.nl\/be-fr\/questions-frequemment-posees\/\" target=\"_self\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Voir plus de questions<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-714-122 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-image-714-123 bde-image\">\n<figure class=\"breakdance-image breakdance-image--57\">\n\t<div class=\"breakdance-image-container\">\n\t\t<div class=\"breakdance-image-clip\"><img loading=\"lazy\" decoding=\"async\" class=\"breakdance-image-object\" src=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie.jpg\" width=\"1600\" height=\"1067\" srcset=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie.jpg 1600w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie-300x200.jpg 300w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie-1024x683.jpg 1024w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie-768x512.jpg 768w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner_Locatie-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\"><\/div>\n\t<\/div><\/figure>\n\n<\/div><div class=\"bde-div-714-124 bde-div\">\n              \n  \n  \n\t\n\n  <div class=\"section-background-overlay\"><\/div>\n\n\n<h3 class=\"bde-heading-714-125 bde-heading\">\nFormulaire de contact\n<\/h3>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Contact Onze Customer Service helpt je graag! Heb je een vraag over \u00e9\u00e9n van onze producten of diensten? Of heb je hulp nodig bij de juiste productkeuze? We helpen je graag met eerlijk advies. Onze Customer Service is bereikbaar van maandag t\/m vrijdag tussen 08:30 en 17:00 uur. + 31 (0) 4 99 49 00 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3185,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-714","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service &amp; contact - AED-Partner<\/title>\n<meta name=\"description\" content=\"Heb je een vraag? Onze Customer Service helpt je graag via +31 (0)499 49 00 16 en info@aedpartner.com. 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