{"id":48110,"date":"2026-07-30T13:53:31","date_gmt":"2026-07-30T11:53:31","guid":{"rendered":"https:\/\/serviceshop.aedlab.nl\/?page_id=48110"},"modified":"2026-09-24T13:40:20","modified_gmt":"2026-09-24T11:40:20","slug":"signaler-une-plainte","status":"publish","type":"page","link":"https:\/\/serviceshop.aedlab.nl\/be-fr\/klacht-melden\/","title":{"rendered":"D\u00e9clarer une r\u00e9clamation"},"content":{"rendered":"
\n \n \n\t\n\n\n\n

\nD\u00e9clarer une r\u00e9clamation\n<\/h1>
\n \n \n\t\n\n\n\n
\nNous mettons tout en \u0153uvre pour vous offrir le meilleur service possible. Si toutefois vous n'\u00eates pas satisfait de nos produits ou services, n'h\u00e9sitez pas \u00e0 nous en faire part. Nous serons ravis de collaborer avec vous pour trouver une solution adapt\u00e9e.\n<\/div>
\n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n\n \n Formulaire de r\u00e9clamation<\/span>\n\n \n \n <\/a>\n\n \n\n\n<\/div>
\n \n \n\t\n\n\n\n
\n

Vous souhaitez retourner un produit ? Veuillez alors remplir notre formulaire de retour<\/a> .<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nNotre proc\u00e9dure de traitement des plaintes\n<\/h3>
\n \n \n\t\n\n\n\n
\n \n \n\t\n\n\n\n

\n\u00c9tape 1 : Signalez votre r\u00e9clamation\n<\/h3>
\n

Remplissez notre formulaire de r\u00e9clamation<\/a> ou envoyez votre r\u00e9clamation par courriel, en y joignant vos coordonn\u00e9es, votre num\u00e9ro de commande et une description claire de la r\u00e9clamation, \u00e0 info@aedpartner.nl<\/a>. <\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\n\u00c9tape 2 : Accus\u00e9 de r\u00e9ception\n<\/h3>
\n

Vous recevrez un accus\u00e9 de r\u00e9ception dans les meilleurs d\u00e9lais. Cela vous confirme que nous avons pris votre r\u00e9clamation en compte.<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\n\u00c9tape 3 : Enqu\u00eate et \u00e9valuation\n<\/h3>
\n

Nous examinerons attentivement votre r\u00e9clamation et vous contacterons pour obtenir des informations suppl\u00e9mentaires si n\u00e9cessaire.<\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\n\u00c9tape 4 : R\u00e9ponse d'AED-Partner\n<\/h3>
\n

Vous recevrez une r\u00e9ponse circonstanci\u00e9e de notre part au plus tard 14 jours apr\u00e8s le d\u00e9p\u00f4t de votre r\u00e9clamation. Si nous ne sommes pas en mesure de respecter ce d\u00e9lai, nous vous informerons en temps utile du motif du retard ainsi que de la date \u00e0 laquelle vous pouvez attendre une r\u00e9ponse d\u00e9finitive. <\/span><\/p>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\n\u00c9tape 5 : Solution\n<\/h3>
\n

Selon la situation, nous vous proposerons une solution adapt\u00e9e. Il peut s'agir, par exemple, d'une r\u00e9paration, d'un remplacement, d'un remboursement ou (d'un commun accord) d'une autre solution.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>

\n \n \n\t\n\n\n\n

\nFormulaire de r\u00e9clamation
\n<\/h2>
\n\n\n\n<\/div>\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. Ons klachtenproces Stap 1: Meld […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-48110","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nKlacht melden - AED-Partner<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klacht melden - AED-Partner\" \/>\n<meta property=\"og:description\" content=\"Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. Ons klachtenproces Stap 1: Meld […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/serviceshop.aedlab.nl\/be-fr\/signaler-une-plainte\/\" \/>\n<meta property=\"og:site_name\" content=\"AED-Partner\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-24T11:40:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/klacht-melden\\\/\",\"url\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/klacht-melden\\\/\",\"name\":\"Klacht melden - AED-Partner\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#website\"},\"datePublished\":\"2026-07-30T11:53:31+00:00\",\"dateModified\":\"2026-09-24T11:40:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/klacht-melden\\\/#breadcrumb\"},\"inLanguage\":\"fr-BE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/klacht-melden\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/klacht-melden\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Klacht melden\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#website\",\"url\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/\",\"name\":\"Aedpartner.com\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-BE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#organization\",\"name\":\"AED-Partner\",\"url\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/AED-Partner-Logo-RGB-scaled.png\",\"contentUrl\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/AED-Partner-Logo-RGB-scaled.png\",\"width\":2560,\"height\":1372,\"caption\":\"AED-Partner\"},\"image\":{\"@id\":\"https:\\\/\\\/serviceshop.aedlab.nl\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Signaler une plainte - AED-Partner","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Klacht melden - AED-Partner","og_description":"Klacht melden Wij doen er alles aan om je zo goed mogelijk van dienst te zijn. Ben je toch niet tevreden over onze producten of dienstverlening? Laat het ons dan weten. We zoeken graag samen naar een passende oplossing. Klachtenformulier Wil je een product retourneren? Vul dan ons retourformulier in. Ons klachtenproces Stap 1: Meld […]","og_url":"https:\/\/serviceshop.aedlab.nl\/be-fr\/signaler-une-plainte\/","og_site_name":"AED-Partner","article_modified_time":"2026-09-24T11:40:20+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture est.":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/","url":"https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/","name":"Signaler une plainte - AED-Partner","isPartOf":{"@id":"https:\/\/serviceshop.aedlab.nl\/#website"},"datePublished":"2026-07-30T11:53:31+00:00","dateModified":"2026-09-24T11:40:20+00:00","breadcrumb":{"@id":"https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/#breadcrumb"},"inLanguage":"fr-BE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/serviceshop.aedlab.nl\/nl\/klacht-melden\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/serviceshop.aedlab.nl\/nl\/"},{"@type":"ListItem","position":2,"name":"Klacht melden"}]},{"@type":"WebSite","@id":"https:\/\/serviceshop.aedlab.nl\/#website","url":"https:\/\/serviceshop.aedlab.nl\/","name":"Aedpartner.com","description":"","publisher":{"@id":"https:\/\/serviceshop.aedlab.nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/serviceshop.aedlab.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-BE"},{"@type":"Organization","@id":"https:\/\/serviceshop.aedlab.nl\/#organization","name":"Partenaire DEA","url":"https:\/\/serviceshop.aedlab.nl\/","logo":{"@type":"ImageObject","inLanguage":"fr-BE","@id":"https:\/\/serviceshop.aedlab.nl\/#\/schema\/logo\/image\/","url":"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner-Logo-RGB-scaled.png","contentUrl":"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2025\/10\/AED-Partner-Logo-RGB-scaled.png","width":2560,"height":1372,"caption":"AED-Partner"},"image":{"@id":"https:\/\/serviceshop.aedlab.nl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/pages\/48110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/comments?post=48110"}],"version-history":[{"count":26,"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/pages\/48110\/revisions"}],"predecessor-version":[{"id":149659,"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/pages\/48110\/revisions\/149659"}],"wp:attachment":[{"href":"https:\/\/serviceshop.aedlab.nl\/be-fr\/wp-json\/wp\/v2\/media?parent=48110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}