{"id":3458,"date":"2026-04-22T13:25:07","date_gmt":"2026-04-22T13:25:07","guid":{"rendered":"https:\/\/serviceshop.aedlab.nl\/?page_id=3458"},"modified":"2026-09-24T13:37:54","modified_gmt":"2026-09-24T11:37:54","slug":"retour","status":"publish","type":"page","link":"https:\/\/serviceshop.aedlab.nl\/be-fr\/retourneren\/","title":{"rendered":"Retourner un produit"},"content":{"rendered":"<section class=\"bde-section-3458-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-3458-101 bde-heading\">\nRetourner un produit\n<\/h1><div class=\"bde-columns-3458-102 bde-columns\"><div class=\"bde-column-3458-103 bde-column\">\n  \n  \n\t\n\n\n\n<img decoding=\"async\" class=\"bde-image2-3458-109 bde-image2\" src=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren.png\" alt=\"Employ\u00e9e d&#039;entrep\u00f4t scan un petit paquet\" loading=\"lazy\" srcset=\"https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren.png 1200w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren-300x200.png 300w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren-1024x683.png 1024w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren-768x512.png 768w, https:\/\/serviceshop.aedlab.nl\/wp-content\/uploads\/2026\/04\/AED-Partner-retourneren-18x12.png 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"><div class=\"bde-text-3458-110 bde-text\">\nVous avez achet\u00e9 un DAE ou un autre produit chez AED-Partner et vous n'\u00eates pas satisfait ? En tant que consommateur, vous disposez du droit l\u00e9gal de r\u00e9tractation pour retourner votre achat dans les 14 jours suivant sa r\u00e9ception. Pour ce faire, vous pouvez remplir notre formulaire de retour.\n<\/div><div class=\"bde-button-3458-224 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"#retourformulier\" target=\"_self\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Formulaire de retour<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div><div class=\"bde-div-3458-170 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-icon-list-3458-172 bde-icon-list\">\n<ul>\n  \n              \n    <li>\n              <div class='bde-icon-list__item-wrapper'>\n      \n      <span class='bde-icon-list__icon' aria-hidden='true'>\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 800 800\"><path d=\"M403.23,29.49c-36.38,0-68.81,18.9-86.74,50.55L19.58,604c-17.69,31.22-17.46,68.36.6,99.35,18.06,31,50.27,49.5,86.14,49.5h593.83c35.88,0,68.08-18.51,86.14-49.5,18.06-31,18.29-68.14.6-99.35L489.98,80.04c-17.94-31.65-50.36-50.55-86.74-50.55ZM738.77,675.66c-8.1,13.9-22.53,22.19-38.62,22.19H106.32c-16.08,0-30.52-8.29-38.62-22.19-8.1-13.89-8.2-30.54-.27-44.54L364.35,107.15c8.04-14.19,22.58-22.66,38.88-22.66s30.85,8.47,38.89,22.66l296.91,523.97c7.93,13.99,7.83,30.65-.27,44.54Z\" style=\"fill:#074d3c;\"\/><path d=\"M403.23,464.07c15.19,0,27.5-12.31,27.5-27.5v-162.82c0-15.19-12.31-27.5-27.5-27.5s-27.5,12.31-27.5,27.5v162.82c0,15.19,12.31,27.5,27.5,27.5Z\" style=\"fill:#074d3c;\"\/><circle cx=\"403.23\" cy=\"570.65\" r=\"41.26\" style=\"fill:#074d3c;\"\/><\/svg>\n      <\/span>\n      <span class='bde-icon-list__text' >\n      Conditions de retour importantes\u00a0\n      <\/span>\n              <\/div>\n      \n    <\/li>\n\n  <\/ul>\n\n<\/div><div class=\"bde-rich-text-3458-171 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Veuillez vous assurer que le produit est retourn\u00e9 complet, dans son emballage d'origine et en parfait \u00e9tat. Les produits d'hygi\u00e8ne tels que les \u00e9lectrodes et les masques de ventilation dont l'emballage est endommag\u00e9 ne peuvent \u00eatre retourn\u00e9s.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-3458-203 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-112 bde-heading\">\nNotre proc\u00e9dure de retour\n<\/h3><div class=\"bde-div-3458-146 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-div-3458-127 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-129 bde-heading\">\n\u00c9tape 1: D\u00e9clarer un retour\n<\/h3><div class=\"bde-rich-text-3458-225 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Enregistrez votre retour dans les 14 jours suivant la r\u00e9ception de votre commande. Pour ce faire, remplissez notre formulaire de retour ou envoyez vos coordonn\u00e9es, y compris le num\u00e9ro de commande, par e-mail \u00e0 <a href=\"mailto:info@aedpartner.nl\" target=\"_blank\" rel=\"noopener\">info@aedpartner.nl<\/a>. <\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-3458-151 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-152 bde-heading\">\n\u00c9tape 2 : Examen de la demande de retour\n<\/h3><div class=\"bde-rich-text-3458-153 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">\u00c0 r\u00e9ception, AED-Partner examinera votre demande de retour. Une fois celle-ci approuv\u00e9e, vous recevrez les \u00e9l\u00e9ments suivants par e-mail :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirmation de la demande de retour<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9tiquette de retour*<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">*Nous prenons en charge les frais d'exp\u00e9dition.<\/span><\/i><\/p>\n<\/div>\n<\/div><div class=\"bde-div-3458-155 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-157 bde-heading\">\n\u00c9tape 3 : Exp\u00e9dition du produit retourn\u00e9\n<\/h3><div class=\"bde-rich-text-3458-158 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Emballez soigneusement le produit dans son emballage d'origine, en y joignant la confirmation de retour. Apposez l'\u00e9tiquette de retour sur le colis et exp\u00e9diez-le. Conseil : conservez pr\u00e9cieusement la preuve d'exp\u00e9dition remise par le transporteur.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-3458-166 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-168 bde-heading\">\n \u00c9tape 4 : Retour du ch\u00e8que\n<\/h3><div class=\"bde-rich-text-3458-169 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">\u00c0 la r\u00e9ception, nous v\u00e9rifions que le produit retourn\u00e9 est complet et en bon \u00e9tat.<\/span><\/p>\n<\/div>\n<\/div><div class=\"bde-div-3458-161 bde-div\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-3458-163 bde-heading\">\n\u00c9tape 5 : Remboursement\n<\/h3><div class=\"bde-rich-text-3458-164 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Si le retour est conforme, AED-Partner remboursera le montant de l'achat dans un d\u00e9lai de 14 jours suivant la r\u00e9ception et la validation du retour, en utilisant le m\u00eame mode de paiement que celui utilis\u00e9 pour la commande initiale.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"bde-advancedslider-3458-177 bde-advancedslider\">\n<div class=\"breakdance-swiper-wrapper\" data-swiper-id=\"177\">\n  <div class=\"swiper\">\n    <div class=\"swiper-wrapper\">\n      <div class=\"bde-advancedslide-3458-178 bde-advancedslide swiper-slide\"><div class=\"advanced-slider__slide\">\n  <div class=\"bde-div-3458-211 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-3458-188 bde-heading\">\nPremi\u00e8re \u00e9tape\n<\/h1><h3 class=\"bde-heading-3458-210 bde-heading\">\nD\u00e9clarer un retour\n<\/h3>\n<\/div><div class=\"bde-rich-text-3458-128 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Rappelez-vous de vous inscrire au retour dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre commande. Pour cela, remplissez notre formulaire de retour. <a href=\"#retourformulier\">formulaire de retour<\/a> envoyez-nous vos coordonn\u00e9es par courrier ou en indiquant le num\u00e9ro de commande \u00e0 <a href=\"mailto:info@aedpartner.nl\" target=\"_blank\" rel=\"noopener\">info@aedpartner.nl<\/a>.<\/span><\/p>\n<\/div>\n<\/div><\/div><div class=\"bde-advancedslide-3458-195 bde-advancedslide swiper-slide\"><div class=\"advanced-slider__slide\">\n  <div class=\"bde-div-3458-212 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-3458-213 bde-heading\">\n\u00c9tape 2\n<\/h1><h3 class=\"bde-heading-3458-214 bde-heading\">\n\u00c9valuation de la demande de remboursement\n<\/h3>\n<\/div><div class=\"bde-rich-text-3458-198 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">\u00c0 r\u00e9ception, AED-Partner examinera votre demande de retour. Une fois celle-ci approuv\u00e9e, vous recevrez les \u00e9l\u00e9ments suivants par e-mail :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirmation de la demande de retour<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9tiquette de retour*<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">*Nous prenons en charge les frais d'exp\u00e9dition.<\/span><\/i><\/p>\n<\/div>\n<\/div><\/div><div class=\"bde-advancedslide-3458-199 bde-advancedslide swiper-slide\"><div class=\"advanced-slider__slide\">\n  <div class=\"bde-div-3458-215 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-3458-216 bde-heading\">\n\u00c9tape 3\n<\/h1><h3 class=\"bde-heading-3458-217 bde-heading\">\nRetour de l'article command\u00e9\n<\/h3>\n<\/div><div class=\"bde-rich-text-3458-202 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Emballez soigneusement le produit dans son emballage d'origine, en y joignant la confirmation de retour. Apposez l'\u00e9tiquette de retour sur le colis et exp\u00e9diez-le. Conseil : conservez pr\u00e9cieusement la preuve d'exp\u00e9dition remise par le transporteur.<\/span><\/p>\n<\/div>\n<\/div><\/div><div class=\"bde-advancedslide-3458-204 bde-advancedslide swiper-slide\"><div class=\"advanced-slider__slide\">\n  <div class=\"bde-div-3458-218 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-3458-219 bde-heading\">\n\u00c9tape 4\n<\/h1><h3 class=\"bde-heading-3458-220 bde-heading\">\nContr\u00f4le du retour\n<\/h3>\n<\/div><div class=\"bde-rich-text-3458-206 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">\u00c0 la r\u00e9ception, nous v\u00e9rifions que le produit retourn\u00e9 est complet et en bon \u00e9tat.<\/span><\/p>\n<\/div>\n<\/div><\/div><div class=\"bde-advancedslide-3458-207 bde-advancedslide swiper-slide\"><div class=\"advanced-slider__slide\">\n  <div class=\"bde-div-3458-221 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-3458-222 bde-heading\">\n\u00c9tape 5\n<\/h1><h3 class=\"bde-heading-3458-223 bde-heading\">\nRemboursement\n<\/h3>\n<\/div><div class=\"bde-rich-text-3458-209 bde-rich-text breakdance-rich-text-styles\">\n<p><span style=\"font-weight: 400;\">Si le retour est conforme, AED-Partner remboursera le montant de l'achat dans un d\u00e9lai de 14 jours suivant la r\u00e9ception et la validation du retour, en utilisant le m\u00eame mode de paiement que celui utilis\u00e9 pour la commande initiale.<\/span><\/p>\n<\/div>\n<\/div><\/div>\n    <\/div>\n  <\/div>\n\n      \n            <div class=\"swiper-pagination\"><\/div>\n    \n<\/div>\n\n<\/div>\n<\/div>\n<\/div><div id=\"retourproces\" class=\"bde-column-3458-108 bde-column\">\n  \n  \n\t\n\n\n\n<h2 id=\"retourformulier\" class=\"bde-heading-3458-174 bde-heading\">\nRemplissez notre formulaire de retour :\n<\/h2>\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Retourneren Heb je een AED of ander product bij AED-Partner gekocht en ben je niet tevreden? Als consument heb je het wettelijke (herroepings)recht om jouw aankoop binnen 14 dagen na ontvangst te retourneren. Op deze pagina lees je hoe je een product kunt retourneren en aan welke voorwaarden een retour moet voldoen. Retourformulier Belangrijke retourvoorwaarden\u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3459,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3458","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retourneren - AED-Partner<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retourneren - AED-Partner\" \/>\n<meta property=\"og:description\" content=\"Retourneren Heb je een AED of ander product bij AED-Partner gekocht en ben je niet tevreden? Als consument heb je het wettelijke (herroepings)recht om jouw aankoop binnen 14 dagen na ontvangst te retourneren. Op deze pagina lees je hoe je een product kunt retourneren en aan welke voorwaarden een retour moet voldoen. 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Als consument heb je het wettelijke (herroepings)recht om jouw aankoop binnen 14 dagen na ontvangst te retourneren. Op deze pagina lees je hoe je een product kunt retourneren en aan welke voorwaarden een retour moet voldoen. 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